Returns are a guaranteed right for all our customers, and this includes all the products we offer on our store, except for personal care products. Apart from that, all the products displayed on our store are subject to the return policy according to the terms and conditions stipulated on this page, within 14 days from the date of purchase.
Returns are possible if the product is in its original condition at the time of purchase and wrapped in the original packaging.
Returns are handled through “Damenkom” company, so if you wish to make a return, please follow these steps:
- Take a picture of the policy attached with the shipment.
- Register your request in the request form.
- Provide all the details by sending a message and contacting them via the following number: +20115206858
Or through the website: https://damenkom.com/
The full amount will be refunded to the customer within 20 business days.
